Kaizen Event
A Kaizen Event (also known as a Kaizen Blitz or Rapid Improvement Event) is a short-term, focused effort to improve a specific process, workflow, or area within an organization. It is an intense, structured workshop that typically lasts from a few days to a week and involves a cross-functional team working together to identify and eliminate waste, improve efficiency, and enhance overall performance.
A Kaizen Event can bring significant improvements to an organization by fostering a culture of continuous improvement and rapid problem-solving. Our Kaizen Event facilitation is not just a one-time initiative—it’s a catalyst for long-term operational excellence!
Why You Need Kaizen Event ?
Kaizen Events are fostering a culture of continuous improvement. If you want constant quarter over quarter growth while maintaining or exceeding quality and customer satisfaction – you should consider doing monthly Kaizen Events.
Immediate Process Improvements
Increased Employee Engagement & Collaboration
Cost Reduction & Higher Efficiency
Enhanced Customer Satisfaction
Culture of Continuous Improvement
Standardized & Sustainable Change
-Quickly identifies and eliminates waste (Muda)
-Streamlines workflows for better efficiency
-Leads to measurable improvements in a short time
-Empowers employees to take ownership of improvements
-Encourages teamwork across departments
-Boosts morale by involving staff in decision-making
-Reduces costs by eliminating inefficiencies
-Optimizes resource utilization
-Improves cycle times, reducing bottlenecks
-Faster, more reliable service or production
-Higher quality products or services
-Improved response times to customer needs
-Encourages innovation, proactive problem-solving
-Builds a mindset of ongoing, small improvements
-Develops a structured approach to using problem-solving Lean tools
-Establishes clear, documented processes
-Reduces variability in work methods
-Ensures long-term adherence to best practices
Explore our Kaizen Event service
Kaizen Event Facilitation, On-site and Remote
Our Kaizen event service provides End-to-End facilitation and support, covering Prior, During and Post event follow-up. This ensures sustainable improvements while also building your co-facilitator’s capabilities to independently run future Kaizen events (train-the-trainer approach).
You won’t have to guess what to do or hope you got it right—we’ll guide you every step of the way.
Our goal is to achieve 80% completion of all selected actions during the event, with the remaining tasks finalized within 20 days. The event roadmap allows for quick adjustments if initial ideas don’t yield immediate results.
Maximum impact is achieved when Kaizen events are integrated into your organization's continuous improvement strategy and aligned with operational goals. However, even as a one-off initiative, our Kaizen event will deliver all the benefits mentioned above.
What You`ll Get
Prior event
-Define Lean Kaizen business case
-Determine sponsors and champions
-Agree upon scope and deliverables
-Select team members and co-facilitator
-Define work and data needed prior event
-Develop event agenda
-Determine Kaizen event duration and cost
During event (3 to 5 days)
-Facilitate the discussion as per the agenda
-Build your co-facilitator Kaizen capabilities
-Consult sponsors on event adjustments
-Organize daily reports for leadership
-Assist in creating final report and a plan
Post event
-Next steps for your co-facilitator to follow
Cristal clear
Scope in:
-Kaizen Event Facilitation
-On-site and Remote
-Train the trainer approach
Scope out:
-Process Standardization.
Kaizen Event examples
1. Customer Service Kaizen Events
Objective: Improve response times, resolve customer issues faster, and enhance overall customer satisfaction.
Activities:
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Map the customer service workflow.
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Analyze bottlenecks in response times.
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Standardize best practices for issue resolution.
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Implement tools like ticket prioritization systems.
Outcomes:
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Reduced time to resolve customer complaints.
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Consistent and improved customer interaction.
2. Healthcare Kaizen Events
Objective: Streamline patient care processes, reduce wait times, and improve staff workflows.
Activities:
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Evaluate patient check-in and scheduling processes.
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Optimize the movement of patients, staff, and resources.
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Reduce redundancy in documentation or approval steps.
Outcomes:
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Shorter patient waits times.
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Higher patient satisfaction scores.
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Improved staff efficiency.
3. Retail and Sales Kaizen Events
Objective: Improve inventory management, checkout speed, and overall customer experience in retail stores.
Activities:
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Conduct value stream mapping of customer checkout processes.
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Identify slow-moving inventory and optimize stock levels.
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Train employees on consistent customer interaction techniques.
Outcomes:
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Reduced checkout times.
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Better inventory turnover.
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Increased sales and customer retention.
How it works?
Please contact us using the form below or call us. A certified Lean Six Sigma Black Belt will get in touch with you to learn about your needs, discuss the scope of your Kaizen Event and determine duration and costs.
Meet the Team
At Metrix, we pride ourselves in having only certified Lean Six Sigma and PMPs on our team. We have strict minimum requirements and do not compromise on the quality of our professionals. Our team of certified consultants is dedicated to helping your business grow and succeed.
Certified Lean Six Sigma Black Belt and PMP
Orlin Markov
Orlin is seasoned professional with 12 years track record in cross-disciplinary, cross-functional and cross-cultural strategic projects. Orlin is certified Lean Six Sigma Black Belt (IASSC), PMP (PMI) and ASQ professional member that brings a unique combination of skills and expertise to every project.
Get in touch to learn how we can help you achieve the results you need.
Get a Quote
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Let's talk about how our experts can help you achieve your goals.
Please don't hesitate to reach out and get the conversation started!
Call: +359 876 153 098 Mail: info@metrixltd.com